Privacy Notice

WRI Associates are committed to providing a high quality professional service at reasonable cost and expect to have satisfied clients as a result. To achieve this, you share personal data with us and we understand that the privacy and security of your personal information is extremely important.

 

We are committed to protecting your personal data and this privacy statement explains why and how we collect and process your personal data. It relates to personal data you share directly with us, data shared by others on your behalf or through publicly held information. Where a third party has shared your information with us, we trust that they have informed you about the use of your data.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you.

Our Data Protection Officer is responsible for ensuring that this notice is made available to you or a third party acting on your behalf, prior to WRI Associates Limited collecting or processing your personal data. Our Data Protection Officer can be contacted on 0141 285 0910 2984 or in writing at Turnberry House, 175 West George Street, Glasgow, G2 2LB

Who we are

When we say WRI Associates Limited, or we’ or ‘us’ or ‘our’, we are generally referring to WRI Associates Limited.

WRI Associates Limited is registered in ScotlandNo. SC373228. Registered Office: 3rd Floor, Turnberry House, 175 West George Street, Glasgow, G2 2LB.

WRI Associates Limited is a provider of business and personal Insolvency services and related advice. Our Insolvency Practitioners are authorised to act in the United Kingdom by the Institute of Chartered Accountants of Scotland.

This privacy statement explains how we collect and use personal information about you.

What personal information we collect

The data we hold could include financial and non-financial data and will depend on the services we are providing. Typically, we may hold:

 

• Names, addresses, personal and business contact details
• Date of birth
• Spouses’ names
• Tax codes and identifiers
• Income and employment status
• Business interests and shareholdings
• Bank accounts, investment and pensions
• Details of contact we have had with you in relation to the provision, or the proposed provision, of our services
• Details of any services you have received from us
• Our correspondence and communications with you
• Information about any complaints and enquiries you make to us
• Information we receive from other sources, such as publicly available information, information provided by your employer or by third parties on your behalf

 

Where we collect personal information from

We will collect information from several sources.Typically, these will be:

• Directly from you
• From information held by individuals or corporate entities to which our Insolvency Practitioners have been appointed to act in a formal capacity, such as Trustee, Liquidator or Administrator.
• From publicly available resources such as Companies House, social media or internet search engines
• From Government departments

 

How we use your personal information

WRI Associates Limited collects and stores personal data for a number of reasons, such as

• When you contact us by email, telephone, post or social media to enquire about our services
• To provide you with professional services and fulfil our contractual obligations as set out in our letter of engagement with you
• Where you may be an employee, a creditor, a debtor, a subcontractor, a supplier or customer of an individual or corporate entity to which we have been appointed in our capacity as Insolvency Practitioners or advisors
• To manage our relationship with you
• To verify identification where required
• To communicate with you by post, email or phone
• To maintain client and administration records
• To process financial transactions and applications
• To prevent and detect crime, fraud or corruption
• To meet legal, statutory, best practice, regulatory and ethical responsibilities

 

Our reasons for using your personal information

We will process your personal data for a number ofreasons, such as

• Where you have given us consent, for example where you share details for a particular purpose.
• Where this is necessary to comply with legal or regulatory obligations: for example anti-money laundering and mandatory client screening checks
• processing is necessary for our legitimate business interests or those of a third party:  provided this does not override any interests or rights that you have as an individual. Our legitimate interests are listed in the next section

 

Legitimate interests

 

We have legitimate business interests in:

 

• Providing formal insolvency services
• Providing advisory services to you and your clients
• Managing our business and relationship with you or your company or organisation
• Understanding and responding to feedback
• Improving our services and offerings
• enforcing our terms of engagement and website and other terms and conditions;
• ensuring our systems and premises are secure
• managing our supply chain
• developing relationships with business partners
• ensuring debts are paid
• sharing data in the event of an acquisition and/ortransfers of our business

 

 

Who we share your personal information with

Internally: we may share data within WRI Associates Limited where required for administrative purposes and in the provision of our professional services to you.

Our Service Providers:  We may pass your personal data on to third-party service providers contracted to WRI Associates Limited and or its individual Insolvency Practitioners in order toproperly undertake insolvency assignments and other advisory work. Through the contracts and security measures we put in place, any third parties that we may share your data with are obliged to keep your details secure and to use them only to fulfil the service they provide to you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with WRI Associates Limited procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent or for the fulfilment of a contract we hold with you, unless we are legally required to do otherwise.

The Insolvency Service: Employee and Director personal data will be shared with the Insolvency Service in line with our duties and obligations when undertaking formal insolvency appointments.

Other organisations and individuals - If required by law, under any code of practice we are bound by or where we are asked to by a public or regulatory authority, such as Police or HMRC.

Personal information about others

In some cases, you may provide personal data to us about other people (such as your customers, directors, officers, shareholders or beneficial owners). You must ensure that you have given those individuals an appropriate notice that you are providing their information to us and have obtained their consent to that disclosure

If you do not provide your personal information

If you do not provide information as required by statute, we may be unable to act for you.  If you are a creditor or employee this may impact upon your rights to make a claim for sums due to you.

How long we retain your personal information for

We retain your personal information for the longer of:

• As long as necessary to fulfil the purposes for which it is collected, and;
• Required legal and statutory periods

Holding personal information outside the EEA

We do not hold personal data outwith the United Kingdom.

 

Your rights

Access to your information: You have the right to request a copy of the personal information about you that we hold.

Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete personal information about you where:

 

• You consider that we no longer require the information for the purposes for which it was obtained.
• We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.
• You have validly objected to our use of your personal information – see Objecting to how we may use your information below.
• Our use of your personal information is contrary to law or our other legal obligations.

 

Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where this is no longer a basis for using your personal information, but you don’t want us to delete the data.  Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Withdrawing consent using your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on our website: www.wriassociates.co.uk

Paper copies of the privacy statement may also be obtained by writing to us at 175 West George Street, Glasgow, G2 2LB

This privacy statement was last updated on 17 May 2018

Contact information and further advice

The Data Protection Officer
WRI Associates Limited

175 West George Street

Glasgow

G2 2LB

 

Telephone – 0141 285 0910

 

Complaints

We seek to resolve directly all complaints about how we handle personal information, but you also have the right to lodge a complaint with the Information Commissioner’s Office, whose contact details are as follows:

 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Telephone – 0303 123 1113 (local rate) or 01625 545 745

 

Website - https://ico.org.uk/concerns